AI & Ecommerce News — page 3 of 4
More AI & Ecommerce News
Older stories, newest first. Every story ties back to what it means for merchants running AI-powered stores.
New OpenAI research reveals frontier firms generate 8.3x more AI output than typical firms, with agentic AI spreading rapidly across legal, sales, marketing, and recruiting functions.
AI assistants create purchase-ready consumers, but legacy commerce infrastructure introduces friction at the handoff. New research reveals why 70% of carts are abandoned and what must change.
As AI agents move from recommending products to issuing refunds and committing brands to external actions, enterprises need explicit decision-rights frameworks — not just content filters.
Shopify releases a comprehensive guide on AI sentiment analysis for ecommerce — covering NLP-powered tools, aspect-based analysis, Sidekick integration, and practical use cases for product reviews, support tickets, and social media.
OpenAI introduces Premium seats for ChatGPT Business at $125/user/month, offering 5x more usage, no five-hour limits, and flexible seat mixing — enabling ecommerce teams to run larger AI-powered campaigns and analysis.
Walmart partners with OpenAI and Google to launch AI certification programs for store-level associates, embedding AI into daily retail operations from cake decoration to logistics optimization.
OpenAI updates GPT-5.6 Sol with more reliable facts, focused answers, and a new reasoning slider for ChatGPT. Free users gain unlimited text chats with GPT-5.6 Luna.
OpenAI publishes country-by-country data showing ChatGPT users are now twice as likely to complete tasks than seek answers, with adoption surging across Latin America, Africa, and Oceania.
New research reveals a blind spot in ecommerce analytics: brands can track on-site conversions but have no visibility into how AI answer engines include or exclude them from recommendations.
Shopify publishes a step-by-step guide on using OpenAI Agent Builder to create custom AI agents for order tracking, cart recovery, and customer service automation.
Shopify releases a detailed guide on contextual commerce, covering social shopping, shoppable blog content, and agentic commerce — with 64% of shoppers now likely to use AI when purchasing.
Walmart is training store-level employees to use AI widely throughout the organization, signaling the retail giant's push to embed AI into daily operations.