How to use this 90-day plan
Treat each phase as a release with deliverables, KPIs, and guardrails. Don’t add new tools until the previous phase is stable.
Deliverables
What must be shipped by the end of the phase.
KPIs
How you prove the phase works (or roll it back).
Guardrails
Rules that prevent AI mistakes and support escalations.
Interactive Launch Checklist
Check items as you complete them. Progress is saved locally in your browser.
Phase 1: Foundation (Week 1–2)
Store setup, measurement, and AI-ready catalog
Phase 1 guardrails
- Never invent policies, delivery times, or guarantees.
- Escalate to human when the request is about refunds, chargebacks, legal, or safety.
- Single source of truth: policy pages + product data fields.
Phase 2: Content & Support Baseline (Week 3–4)
Ship conversion assets with Shopify-native AI first
Phase 2 KPIs
- PDP completion: % products with standardized fields + FAQ blocks.
- Organic baseline: impressions, top queries, and search→purchase rate.
- Support baseline: top 10 intents captured in FAQ/policy pages.
Phase 3: Conversion & Search (Month 2)
Reduce friction, improve discovery, and control support risk
Phase 3 KPIs
- Search→purchase rate lift (vs baseline).
- Checkout conversion lift; abandon recovery revenue.
- Support deflection rate + escalation accuracy.
Phase 4: Analytics & Scaling (Month 3+)
Automate reporting, forecast demand, and operationalize playbooks
Weekly timeline (high-signal version)
Week 1–2: Make the store “AI-ready”
- Ship policies + checkout + shipping profiles.
- Standardize catalog fields and FAQs for top SKUs.
- Define KPIs and set up baseline tracking.
Week 3–4: Ship conversion assets
- Publish PDP pipeline outputs (with QA).
- Launch lifecycle email flows and measure revenue per recipient.
- Build support FAQ grounded in policies.
Week 5–8: Improve discovery + reduce support load
- Search query audit + synonym + collection mapping fixes.
- Support assistant deflection + escalation rules.
- Run 2–4 controlled merchandising tests.
Week 9–12: Operationalize
- Weekly ops review cadence and decision log.
- Minimum viable forecasting for top SKUs.
- Retention segmentation + offer rules.
Tool stack guidance (baseline-first)
Before paying for third-party apps, squeeze value from Shopify’s built-in AI and native integrations. Add external tools only when you have (1) stable inputs, (2) KPIs, and (3) a clear rollout owner.
Launch readiness (non-negotiables)
Before going live
✓
Policies are accurate and linked from every relevant page (shipping, returns, warranty).
✓
Test: purchase, refund, cancellation, and address change flows.
✓
Mobile UX validated on at least 2 devices; checkout is frictionless.
✓
Analytics baseline is live; you can explain what success means for Week 1.
Post-launch operating cadence
Daily (10 minutes)
- Revenue + conversion + inventory alerts
- Support queue review + escalation checks
- Spot-check AI-generated content for accuracy
Weekly (60 minutes)
- Ops review: what changed, why, results
- Search query audit + no-results fixes
- Email flow performance + offer rules
Monthly (2–3 hours)
- Catalog quality sweep (fields, FAQs, returns drivers)
- Profitability review (margin, refunds, shipping costs)
- Tool ROI review and consolidation
Quarterly (half day)
- Playbook refresh + guardrail updates
- Experiment backlog planning
- Tool stack upgrades only if KPIs justify
Ready to launch with fewer mistakes?
Start Shopify, follow the phase gates above, and only expand your AI stack when the data supports it.